Wren | Privacy Policy

This Privacy Policy discloses the privacy practices for wren.co, previously projectwren.com. By using this website, you agree to the conditions within this Privacy Policy. This Privacy Policy applies solely to information collected by this website, and outlines:

1. What personally identifiable information is collected when you use this website, how this information is used, and with whom it may be shared.

2. What choices you have regarding the use of your data.

3. What security procedures are in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

Information collection and sharing

Wren is the sole owner of information collected on this website. Wren can only access or collect information that you voluntarily provide. Wren will not sell or rent this information to anyone, or share it with any third party except when necessary to action your specific request.

Wren uses Stripe, a financial services company, to fulfill payment orders. Wren also uses PostHog, an analytics platform, to log website activity and identify software issues. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond fulfilling payment orders and logging website activity.

Information control and access

Unless you unsubscribe from communications, Wren may contact you to inform you of special offers, climate news, service updates, or changes to this Privacy Policy.

You may do the following by emailing support@wren.co:

• See what data Wren has about you.
• Change or correct any data Wren has about you.
• Have Wren delete any data about you.
• Express any concern you have about Wren’s use of your data.

Security

Wren takes precautions to protect your information. When you submit sensitive information via this website, your information is protected both online and offline.

When Wren collects sensitive information, such as credit card data, this information is encrypted and transmitted in a secure way. You can verify this by looking for a lock icon in the address bar and “https" at the beginning of a webpage.

Wren also protects your information offline. Only employees who need your information to perform a specific task, like billing or customer service, are granted access to personally identifiable information. The computers and servers in which Wren stores personally identifiable information are kept in a secure environment.

Registration

As part of Wren’s carbon footprint calculator, you are asked to provide your country of residence and email address. This information is used to more accurately estimate your carbon footprint and contact you about Wren’s services.

Upon registering for a subscription or other paid service, you are asked to provide additional information, like your first name and last name. This information is used to personalize and improve your experience.

Data collection methods

Wren uses data collected by cookies and Javascript libraries to improve your browsing experience, analyze website traffic, deliver personalized advertisements, and increase the overall performance of this website.

Cookies are small text files that websites store on your devices. They are widely used to make website features work, operate more efficiently, or improve your online experience. Cookies are also used to remember your preferences or personalize the content so that it is more relevant to you, but are not linked to any personally identifiable information. Javascript libraries are snippets of code that run when certain actions take place.

The list below outlines how this data is used by category:

• Essential: Wren uses browser cookies that are necessary for this website to work as intended, such as storing your website data collection preferences so we can honor them when you return. You can disable these cookies in your browser settings, but if you do, this website may not work as intended.

• Marketing and analytics: This data helps Wren provide you with a more relevant browsing experience and personalized content. For example, information about the webpages you visit helps Wren provide tailored information. Sample tools: Fullstory, Customer.io, Google Analytics, Webhooks.

• Advertising: This data helps Wren personalize and measure the effectiveness of advertising on this website and other websites. For example, Wren may serve you a personalized advertisement based on the webpages you visit. Sample tools: Facebook Pixel.

Wren respects your privacy and is committed to transparency. If you think Wren is not abiding by this Privacy Policy, please email support@wren.co.